Privacy Policy

End User License Agreement (EULA) and Terms of Service

This End User License Agreement (“Agreement”) is a binding legal agreement between you and Genna Technologies, Inc. (“Company,” “we,” “us,” or “our”) governing your access to and use of the platform located at genna.co (“Site”).

BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO ANY PART OF THIS AGREEMENT, PLEASE DO NOT USE THE SITE.

1. Account Creation and Security

1.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep such information updated. Failure to provide accurate information may result in the termination of your account.

1.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately of any unauthorized access to your account. We are not liable for any losses arising from unauthorized access due to your failure to protect your credentials.

1.3 Use of Data for AI Training

We reserve the right to use data collected through your account, as detailed in our Privacy Policy, to train and improve our artificial intelligence (AI) models. This may include anonymized or aggregated data derived from your interactions, content, and preferences. You are responsible for the accuracy and legality of any content generated or used on the Site.

2. License to Use the Site

2.1 License Grant

You are granted a limited, revocable, non-transferable license to use our Platform for personal or commercial purposes, as applicable, in accordance with the terms of this Agreement. Use of the Site is restricted to accessing and utilizing the features provided by Genna Technologies as part of our Software as a Service (SaaS) platform. Redistribution, sublicensing, or commercial use without the appropriate commercial license is strictly prohibited.

2.2 Commercial Use

If you wish to use the Site on behalf of third parties (e.g., for agency services), you must acquire the appropriate commercial license. Unauthorized commercial use is a violation of this Agreement and may lead to termination of access.

2.3 Restrictions

You expressly agree not to:

  • Modify, reverse engineer, or copy any content from the Site;
  • Use the Site illegally or in violation of applicable laws or regulations;
  • Allow unauthorized third parties to use or access the Site.

3. Trial Accounts, Credits, and Content Retention

3.1 Trial Period and Credit Usage

If you are using the Site on a trial basis, your access and use of any allocated credits are subject to the terms of such trial. Upon the expiration of your trial period, any remaining credits associated with your trial account will not expire, but an active paid subscription plan will be required to utilize them. This policy ensures fair and continuous access to our services.

3.2 Post-Trial Content Retention

Any content generated or uploaded by you during your trial period will be securely retained by us. This content will remain accessible and ready for your use once you transition to an active paid subscription plan.

4. Subscription and Refund Policy

4.1 Refund Policy (7-Day Guarantee)

To ensure your satisfaction and in compliance with applicable laws:

  • First 7 Days: We offer a full refund if requested within 7 calendar days of the initial subscription.
  • After 7 Days: After this period, no refunds will be issued. You will continue to have access to the software until the end of the contracted period (monthly or annual).

5. User-Generated Content

5.1 Responsibility for Content

The Site may create content based on your input (“Input”). You are solely responsible for reviewing and approving any content before publication and for ensuring its legality. Once approved, you accept full responsibility for claims or damages arising from its use, and we disclaim any liability for the content after approval.

5.2 Agencies and Third Parties

If you allow a third party, such as a marketing agency, to generate or approve content on your behalf, you remain responsible for ensuring compliance with this Agreement.

6. Privacy and Data Collection

Your use of the Site is subject to our Privacy Policy, which explains our data collection, processing, and protection practices. By using the Site, you agree to the terms of our Privacy Policy and consent to data processing in accordance with applicable privacy laws, including GDPR (Europe)LGPD (Brazil), and US data protection laws.

7. Intellectual Property Rights

All rights, title, and interest in the Site, including its content, features, algorithms, and services, are the exclusive property of Genna Technologies, Inc. You may not use our intellectual property without written permission, except as permitted by this Agreement.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA OR UNAUTHORIZED ACCESS TO YOUR ACCOUNT. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT PAID BY YOU IN THE LAST 12 MONTHS, REGARDLESS OF THE NUMBER OR NATURE OF CLAIMS.

9. Termination

We reserve the right to terminate your account or access to the Site at any time, for any reason, especially in cases of violation of these terms. Upon termination, you will lose access to your account and any associated content.

10. Dispute Resolution and Governing Law

10.1 Arbitration and Venue

Any disputes arising out of this Agreement shall be resolved exclusively through binding arbitration in Delaware, USA, under Delaware law. The arbitration shall be conducted by JAMS in accordance with its applicable rules.

11. Contact Information

If you have questions about this Agreement, your data rights, or our data practices, please contact us at:

Genna Technologies, Inc.
Address: 131 Continental Dr, Suite 305 Newark, DE 19713, USA
Email: privacy@genna.co

End User License Agreement (EULA) and Terms of Service

This End User License Agreement and Terms of Service (“Agreement”) constitutes a binding legal agreement between you (whether an individual or a legal entity, hereinafter referred to as “User” or “You”) and Genna Technologies, Inc. (“Company,” “we,” “us,” or “Genna”), governing your access to and use of the SaaS platform located at genna.co and any related services (“Platform” or “Site”).

BY CLICKING “I ACCEPT,” CREATING AN ACCOUNT, OR ACCESSING THE PLATFORM, YOU EXPRESSLY AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

1. Access, Account, and Security

1.1 Eligibility and Account Creation

To access the features of the Platform, you must create an account by providing accurate, current, and complete information. If you are creating an account on behalf of a company, you represent that you have the legal authority to bind such entity to this Agreement.

1.2 Credential Security

You are solely responsible for maintaining the confidentiality of your login credentials. Genna Technologies is not liable for any losses or damages arising from the unauthorized use of your account. Notify us immediately via [your support email] in case of any suspected security breach.

2. License to Use (SaaS Model)

2.1 Limited License Grant

Subject to your compliance with this Agreement and payment of applicable fees, Genna Technologies grants you a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access and use the Platform via web browser, solely for your internal business purposes or personal use.

2.2 Usage Restrictions

You expressly agree not to:

  • (a) Reverse engineer, decompile, or attempt to extract the source code of the Platform;
  • (b) Use the Platform to develop a competing product;
  • (c) Resell, rent, or “mirror” the service to third parties without a specific partnership agreement (except as provided in clause 2.3);
  • (d) Use the Platform to generate content that is illegal, defamatory, discriminatory, or that violates third-party rights.

2.3 Commercial Use and Agencies

If you use the Platform on behalf of third parties (e.g., marketing agencies managing clients), you must hold the appropriate commercial license (Enterprise or Agency Plan). The use of a personal account for bulk processing of third-party data without the appropriate license constitutes a violation of this Agreement and is subject to immediate suspension.

3. Subscription, Payments, and Refund Policy

3.1 Billing Cycle

The Service is offered on a subscription basis (monthly or annual). Billing is performed in advance at the beginning of each billing cycle.

3.2 Refund Policy & Money-Back Guarantee (7 Days)

In compliance with global best practices and consumer protection standards, we offer the following guarantee:

  • 7-Day Window: If you cancel your subscription and request a refund within 7 (seven) calendar days after the initial purchase date or first payment, we will refund 100% of the amount paid.
  • After 7 Days: After the initial 7-day period has passed, THERE WILL BE NO REFUNDS (neither total nor partial/pro-rated) for the remaining period of the subscription.

3.3 Cancellation and Continued Access

You may cancel the auto-renewal of your subscription at any time through your account dashboard.

  • By canceling after the 7-day period mentioned above, you will continue to have full access to the Platform until the end of the billing cycle already paid.
  • After this cycle ends, access to premium features will be revoked and no new charges will be made.

4. Intellectual Property and AI Data

4.1 Genna Technologies Property

All rights, title, and interest in the Platform, including software, algorithms, interfaces, trademarks, and underlying technology, belong exclusively to Genna Technologies, Inc.

4.2 User Content (Input) and Output

  • Input: You retain ownership of all data, text, and files you send to the Platform (“Input”).
  • Output: Subject to your compliance with this Agreement, Genna Technologies assigns to you all rights over the content generated by the Platform from your Input (“Output”).
  • Responsibility: You are solely responsible for ensuring that your Input does not violate laws and that the use of the Output is legal in your jurisdiction. Genna does not guarantee that AI-generated content is free of errors or unique.

4.3 Use of Data for AI Training

By using the Platform, you grant Genna Technologies a worldwide, non-exclusive, royalty-free license to use, host, and store your Inputs and Outputs in an anonymized and aggregated manner for the purposes of:

  1. Providing and maintaining the service;
  2. Improving and training our Artificial Intelligence models and machine learning algorithms.

If you wish to opt-out of having your data used for training, please contact our support or adjust your account privacy settings, if available.

5. Privacy and Data Protection

Your use of the Site is subject to our [Privacy Policy], incorporated herein by reference. Genna Technologies processes data in compliance with major data protection laws, including the LGPD (Brazil)GDPR (European Union), and applicable US state regulations.

6. Availability and Disclaimer of Warranties (SLA)

The Platform is provided “AS IS” and “AS AVAILABLE.” While we strive to maintain high availability, we do not guarantee that the service will be uninterrupted, error-free, or that it will meet all your specific requirements. Scheduled or emergency maintenance may occur.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GENNA TECHNOLOGIES, ITS DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE FOR:

  1. INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL);
  2. ANY AMOUNT EXCEEDING THE AMOUNT PAID BY YOU TO GENNA TECHNOLOGIES IN THE 12 (TWELVE) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR $100.00 USD (WHICHEVER IS GREATER).

8. Indemnification

You agree to defend, indemnify, and hold Genna Technologies harmless from and against any claims, damages, obligations, losses, and expenses (including attorney’s fees) arising from: (i) your use of the Platform; (ii) your violation of this Agreement; or (iii) your violation of any third-party rights, including copyright or privacy rights via content generated or sent by you.

9. Termination

We may suspend or terminate your access immediately, without prior notice, if we determine, in our sole discretion, that you have violated this Agreement. In case of termination for breach of terms, there will be no refund of amounts paid.

10. Governing Law and Dispute Resolution

10.1 Forum and Legislation

This Agreement shall be governed and interpreted in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

10.2 International Arbitration

Any dispute arising out of or related to this agreement shall be finally resolved by binding arbitration administered by JAMS, in accordance with its current rules. The arbitration shall be conducted in English.

11. Contact

For legal questions, support, or privacy matters, please contact us at:

Genna Technologies, Inc.
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Email: privacy@genna.co

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